Delivery & Returns

DELIVERY & RETURNS

UK STANDARD DELIVERY

  • We always aim to process and dispatch orders within 3 working days of payments being received
  • Please note that orders are only processed Monday to Friday 9-5pm
  • UK orders are shipped via Royal Mail 2nd Class service which has a 2-3 day delivery estimate
  • If you need your order in a rush, please drop us an email – we will always try our best to help you out!
  • Delivery is free for orders over £20 – wahey!

International Delivery

  • Coming Soon

RETURNS POLICY

If you are unhappy with any of your purchased items, please email us on hello@sadlerjones.com to discuss the issue. We will do our best to correct the problem or else arrange for you to return it. Returns must be made within 7 working days of receipt of order and items must be returned undamaged and in their original packaging. Items on sale cannot be returned. It is advisable for you to obtain a proof of postage when returning items, as they remain your ownership and responsibility until we have received them and acknowledged receipt. Please note we are unable to cover return postage unless an item is faulty.

customer support

If you have any further enquiries please contact us at hello@sadlerjones.com